This policy explains how HARMONY1 CARE PTY LTD (ABN 92 699 284 627), trading as Harmony1 Care, handles personal information collected through this website and our service enquiries.
Harmony1 Care may collect personal information that you provide through our forms, including contact details, location, funding information, service needs and information relevant to health, care or referrals.
We collect this information to respond to enquiries, assess potential services, manage referrals, communicate with clients, families and referrers, and meet applicable legal and regulatory obligations.
Information may be shared with relevant Harmony1 Care staff, practitioners, service providers, referrers or government bodies where this is appropriate for the purpose it was collected, authorised by you, or required or permitted by law.
Website enquiries and referrals are sent through a secure email delivery service to the Harmony1 Care email inbox. Supporting referral documents are forwarded as email attachments. Please share only information relevant to your enquiry or referral.
The website application does not save submissions to its own database or a public upload folder. Submissions pass through the hosting and email services and may be retained in service systems, recipient mailboxes and backups. Contact our team for information about access, storage and handling arrangements.
You can ask our team about access, correction or deletion of information you have supplied. The applicable retention and deletion arrangements, including any requirements to retain records, will be explained when your request is reviewed.
You may ask to access or correct personal information that we hold about you. Email info@harmony1care.com.au or use the contact form on this website to make a request.
If you have a privacy concern, please email info@harmony1care.com.au or contact Harmony1 Care through the contact form so we can consider and respond to your request.
